More business process outsourcing (BPO) firms are eyeing to set up their facilities in the Philippines, Contact Center Association of the Philippines (CCAP) board of director Jojo Uligan said at the sidelines of International Contact Center Conference and Expo (ICCCE) in Pasay City yesterday.
He said around 12 to 15 firms visited the country in the last three months, looking to invest in the local market.
“We’re piloting Australian client here in the Philippines looking to outsource 500 seats,” Uligan said.
He added that there is a growing interest of BPO firms from Australia and New Zealand to have their facilities in the Philippines.
Among these BPO firms eyeing to set up here include top BPO player and a market research company both in Australia, which Uligan declined to name.