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Keeping local SME-BPOs globally competitive

The Business Process Outsourcing (BPO) sector is widely known as an economic powerhouse in the country. Comprising of 851 registered BPO companies and employing around 1.2 million people, the industry has come full circle since its first call center came into being in 1992.

Providing top-notch support, the country’s BPO industry has cemented its unique position in the global arena, showing sterling competitiveness and bearing comparison with its counterparts in neighboring Asian countries.

[Read more in Business Mirror]

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Singapore, Hong Kong and Taiwan surge in global talent ranking

Singapore took the top spot among Asian countries in this year's "IMD World Talent Ranking", mainly due to its ability to offer quality education. Hong Kong and Taiwan also made improvements and advanced on the back of their talent competitiveness.

[Read more in Nikkei Asia Review]

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DOST, DTI, DICT, QBO Innovation Hub join forces to celebrate first-of-its-kind, multi-city PHL Startup Week

The world is set to witness the first large-scale collaboration of the Philippines’ startup community from November 18 to 22 with the Philippine Startup Week 2019 (PHSW19). Themed “Showcasing the Filipino Startup Community to the World”, the PHSW19 is a collaboration by the Department of Science and Technology (DOST), the Department of Trade and Industry (DTI), the Department of Information and Communications Technology (DICT), QBO Innovation Hub, and various private agencies.

[Read more in GMA News Online]

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Business leaders call to reshape core as they gear towards digitalization

At the height of digital innovation, business leaders and decision-makers in Cebu are challenged to reshape the way they do business and support the digital ecosystem as it continues to strengthen its presence in the industry.

Lito Tayag, chairman of the Information Technology and Business Process Associate of the Philippines (IBAP), made the challenge as the country is at the height of digital innovation.

[Read more in Cebu Daily News]

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Tech biz group allays fears on AI

A session in the 11th International Innovation Summit (IIS) organized by the IT and Business Process Association of the Philippines (IBPAP) on Tuesday clarified that artificial intelligence (AI) would not replace jobs, contrary to the beliefs and fear of some.

"Imagine being told by a robot that you have cancer. How would you react on that?," asked Carl Nicholas Ng, chief operations officer of Lifetrack Medical Systems. 

[Read more in Philippine News Agency]

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BPOs lower 2022 targets amid uncertain times

The IT-BPM industry used to think it could hit $39 billion worth of revenues in 2022, but unexpected trends such as the uncertainty over its tax breaks have now made its target a pipe dream.

The industry now expects to hit only $29 billion. At best, this can reach $32 billion, although an industry leader called this an “aspiration,” instead of a realistic target.

[Read more in Inquirer]