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COVID Diaries No.20: BPO Workers Are Our Hidden Frontliners

"Hindi nga ba kami essential? Ang services ba na binibigay namin ay hindi ganoon kahalaga?"

The Philippines has over 1 million BPO employees. "Midnight" shares the struggles of his industry and acknowledges the efforts of "hidden frontliners" whose services we are reliant on.

[Listen to the Podcast]

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BPO sector seen to help temper downturn

With the COVID-19 pandemic widely expected to cause a global recession, the Philippine business process outsourcing (BPO) sector can be part of the solution to counter the downturn, just like how it had stepped up to the plate during the global financial crisis of 2008-2009, the chief of Leechiu Property Consultants (LPC) said.

[Read more at Inquirer.net] 

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Our BPO workers are essential in this pandemic

We've passed the second week of the Luzon-wide Enhanced Community Quarantine (ECQ), and we BPO workers have already transitioned to work-at-home arrangements, working in shifts following company and government directives.

We’ve been busy helping our counterparts in the Visayas and Mindanao prepare for their own lockdown experiences. After all, we who are first to face difficulties should do everything to ensure that those who will inevitably follow are better equipped to face their trials.

[Read more on Rappler] 

 

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PLDT offers free communications tools to enterprise customers

Telecommunications giant PLDT offers free trial access to multiple business-grade digital communications tools to select customers amid the enhanced community quarantine in Luzon due to the coronavirus disease 2019 (Covid-19) pandemic.

[Read more in Philippine News Agency]

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TP Introduces New Mentors for its University-Relations Program

Teleperformance Philippines, the global leader in customer experience management, launched a mentors program for its university-relations program TP LaunchPad.
 
Dubbed “Navigators”, the mentors are 22 TP leaders from various support departments and operations teams who are keen to pay-it-forward to their alma mater and help guide students through exciting career paths in the IT-Business Process Management (IT-BPM) industry.
 
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TP’s new Leadership Development Center in Vertis North promotes lifelong learning for leaders

Teleperformance in the Philippines, the global leader in digitally integrated business services, continues its advocacy for lifelong learning through the launch of its second Leadership Development Center (LDC).


Located at TP Vertis North, the LDC facility focuses on upskilling TP leaders and employees for the workplace of the future. Just like the first LDC which is housed at TP Aura in Taguig City, the facility is fully equipped with an e-learning center, mini library, audio-visual equipment, and other resources leadership trainees may need.

[Read more in Manila Life]