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Top Three Predictions Of What's Next In The Virtual Assistant/BPO Industry

As the world started becoming more technological and communication became easier, small companies and entrepreneurs started looking for ways to reduce costs to become competitive in a highly dynamic market. As a result, many started outsourcing administrative tasks for cost and productivity reasons.

[Read more in Forbes.com]

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Gaisano firm to add BPO building to Davao project

Gaisano-owned Grand Land, Inc. is adding a business process outsourcing (BPO) building at its flagship project in the city — the Amani Grand Citygate.

“It is part of the masterplan. We hope to start its construction by fourth quarter of next year. We are just finalizing the building plans,” Grand Land President Ryan Bernard Go said in an interview last week.

[Read more in Business World]

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PEZA investments reach ₱109 billion as of November

The Philippine Economic Zone Authority (PEZA), the country’s home to export-oriented investments, has generated P109.193 billion investments as of November 2019.

PEZA Director-General Charito B. Plaza said the agency’s various economic zones have also created 1,572,510 jobs overall for the same period. In terms of exports, PEZA generated $45.34 billion as of October this year. There were no comparative figures cited in the PEZA report.

[Read more in the Manila Bulletin]

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PH economic growth to remain strong in coming decade, says think tank

The Philippine economy will remain among the strongest across the globe in the coming decade partly due to its demographic sweet spot and educated workforce, according to the Economist Intelligence Unit (EIU).

In a Dec. 19 report, Simon Baptist, EIU global chief economist and managing director for Asia, said in the next decade “the world will have to get used to a slowing China.”


[Read more in Inquirer]

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500 senior high students undertake coding training

TO HARNESS the coding capability of the youth, the Cebu IT-BPM Organization Foundation Inc. (Cib.O) has conducted coding trainings to public school students with the help of the business process management (BPM) companies.

Cib.O managing director Wilfredo “Jun” Sa-a said they have partnered with call center companies to engage senior highschool students with coding trainings.

[Read more in Sunstar]

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Keeping local SME-BPOs globally competitive

The Business Process Outsourcing (BPO) sector is widely known as an economic powerhouse in the country. Comprising of 851 registered BPO companies and employing around 1.2 million people, the industry has come full circle since its first call center came into being in 1992.

Providing top-notch support, the country’s BPO industry has cemented its unique position in the global arena, showing sterling competitiveness and bearing comparison with its counterparts in neighboring Asian countries.

[Read more in Business Mirror]