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How Change Management Supports Your Automation Agenda

With automation playing a primary role in today’s enterprise performance improvement plans, the challenge of overcoming "stall points" or resistance is critical. Indeed, SSON’s 2019 Global Industry Survey highlights “lack of effective change management” as one of the primary reasons for RPA programs’ failures. So, what can be done?

[Read more in SSON]

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Have You Done Due Diligence Before Acquiring a Software/Tech Firm?

In my previous column I touched upon how technology can expedite due diligence during the M&A process. When we deal with a purchase of any asset (property, financials etc.), we spend a lot of effort in making a decision by scrutinizing everything to check for potential problems we could run into down the road.

[Read more in SSON]

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5 Ways to Create a Learning Culture at Your Global Shared Services Center

For Global Shared Services Centers, investing in employees’ learning, unlearning and re-learning takes a considerable amount of time, resources and effort. There are no guarantees, however, that the investments will pay off and that employees will continue to stay and contribute to the center.

[Read more in SSON]

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P27.55-billion investments promised for Puerto Princesa

VARIOUS local and foreign companies pledged on Wednesday a total of P27.55 billion worth of investments in the City of Puerto Princesa on the back of its economic growth potential and conducive business environment.

[Read more in Business Mirror]

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Datamatics Recognized in Customers' Choice Zone in Gartner Peer Insights 'Voice of the Customer': Robotic Process Automation Software Report

Datamatics Global Services Ltd. (DGSL), a global IT & BPM company, today announced that Gartner Peer Insights 'Voice of the Customer': Robotic Process Automation Software report rates the company the highest among all RPA software vendors with a 90% mean percentage for 'Willingness to Recommend.' The Gartner 'Voice of the Customer' report uses customer reviews from the Gartner Peer Insights portal to provide insight into existing customers' views of a vendor's product. Gartner Peer Insights is a free peer review and rating platform designed for enterprise software and services decision-makers. Reviews go through a strict validation and moderation process to ensure they are authentic.

[Read more in PR Newswire]

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Cebu City raises a new generation of digital entrepreneurs

A more pleasant environment and highly competitive salaries are the key attractions of Cebu City to BPOs who are seen to continue driving the southern metropolis’ office market up to the end of the year, according to Phillip Anonuevo, executive director of Leechiu Property Consultants.

[Read more in Business Mirror]